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Return Information

We offer a full refund on returns that arrive within  30 days of purchase date, unworn with all tags attached in the original packaging. Please include a copy of the packing slip when returning any items for efficient processing.

Please mail your return to:

TieDrake.com
c/o returns
10299 Southern Blvd
PO Box 212335 
West Palm Beach, FL 33421

Please note that you are responsible for the shipping charges of the return. For easy processing, please include a copy of your packing slip.

A refund will be issued for your return within 7 business days upon receipt.

Return FAQ's

How long can I return my purchase?
We accept returns within 30 days of the purchase date.

What happens if I return my purchase late?
A 30% restocking fee will be applied to the order if the return arrives beyond the 30 day return window but within 45 days of the order date. We DO NOT accept any returns that arrive later than 45 days of purchase date, the shipment will be returned unopened at customers expense.

I unwrapped my item or tried it on, now it is not in its original packaging, can I still return it?
Yes, you can still return it, please mail all items including the packaging back to us. If it was tried on or simply unwrapped, we will issue a full refund. However, we do not accept returns that upon inspection found to be worn or used. In this case we will not issue a refund. You may request the item to be sent back to you at your expense.

Are the return shipping charges covered?
No, return shipping charges are the buyers responsibility. However, in the rare instance that we shipped an incorrect item or your order arrived faulty, we will arrange a free return shipment for you.

Are shipping charges refundable?
No, shipping charges are non-refundable. However, in the rare instance that we shipped an incorrect item or your order arrived faulty and you decide to return it, we will arrange a free return shipment for you and refund the shipping charges.

Declined Packages/ Return to Sender
Please note that we will charge a 30% restocking fee for all declined shipments or shipments that are returned to sender for an incorrect address or unclaimed package.